Damages and issues
Please inspect your order upon reception and contact us immediately if the coffee is damaged or if you receive the wrong item, so that we can assess the issue and make it right for you.
We will notify you once we’ve received and inspected your inquiry, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.